Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen

Hamzah A. Al-washali; Hamzah A. Al-Dawlah; Fadhel A. Al-Sanabani; Nasr H. Al-Qudaimi; Xiao-Guang Yue; Abdullah G. Amran; Ahmed A. Madfa

doi:doi:10.11648/j.ajhr.s.2015030102.13

Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen

Hamzah A. Al-washali, Hamzah A. Al-Dawlah, Fadhel A. Al-Sanabani, Nasr H. Al-Qudaimi, Xiao-Guang Yue, Abdullah G. Amran, Ahmed A. Madfa

Published in American Journal of Health Research (Volume 3, Issue 1-2)

Received: 7 November 2014 Accepted: 10 November 2014 Published: 22 January 2015

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Abstract

Health systems consist of all the people and actions whose primary purpose is to improve health. It is therefore urgent to assess current performance and to judge how health systems can reach their potential. This cross sectional study was conducted in Dhamar city, Yemen to assess the impression about level of the healthcare services. About 240 subjects agreed to participate in this study but analysis was carried out on 194 subjects who provided complete data on the variables of interest to this study. Participates satisfaction was measured using a semi-structured worker/patient judgments questionnaire. Participates were asked to supply the following information about themselves: age, sex, marital status, occupation, level of education, types of the hospital; employment, and monthly income. The overall level of satisfaction was assessed on a three point scale: 1= poor, 2= fair, 3= good. The results of the current study found that private hospitals have higher overall healthcare quality than public hospitals. This study indicated that patient of private hospitals are more satisfied and feel more trust in healthcare service provider than public hospitals. The result of the present study provided insights to both health care providers and hospital managers to improve service quality and patient satisfaction in the hospital environment in Yemen.

Published in	American Journal of Health Research (Volume 3, Issue 1-2) This article belongs to the Special Issue Oral Health Status in Yemen
DOI	10.11648/j.ajhr.s.2015030102.13
Page(s)	10-15
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2015. Published by Science Publishing Group

Keywords

Hospital, Socio-Demographic Characteristics, Healthcare, Services, Yemen

References

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Hamzah A. Al-washali, Hamzah A. Al-Dawlah, Fadhel A. Al-Sanabani, Nasr H. Al-Qudaimi, Xiao-Guang Yue, et al. (2015). Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. American Journal of Health Research, 3(1-2), 10-15. https://doi.org/10.11648/j.ajhr.s.2015030102.13

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ACS Style

Hamzah A. Al-washali; Hamzah A. Al-Dawlah; Fadhel A. Al-Sanabani; Nasr H. Al-Qudaimi; Xiao-Guang Yue, et al. Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. Am. J. Health Res. 2015, 3(1-2), 10-15. doi: 10.11648/j.ajhr.s.2015030102.13

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AMA Style

Hamzah A. Al-washali, Hamzah A. Al-Dawlah, Fadhel A. Al-Sanabani, Nasr H. Al-Qudaimi, Xiao-Guang Yue, et al. Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. Am J Health Res. 2015;3(1-2):10-15. doi: 10.11648/j.ajhr.s.2015030102.13

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@article{10.11648/j.ajhr.s.2015030102.13,
  author = {Hamzah A. Al-washali and Hamzah A. Al-Dawlah and Fadhel A. Al-Sanabani and Nasr H. Al-Qudaimi and Xiao-Guang Yue and Abdullah G. Amran and Ahmed A. Madfa},
  title = {Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen},
  journal = {American Journal of Health Research},
  volume = {3},
  number = {1-2},
  pages = {10-15},
  doi = {10.11648/j.ajhr.s.2015030102.13},
  url = {https://doi.org/10.11648/j.ajhr.s.2015030102.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajhr.s.2015030102.13},
  abstract = {Health systems consist of all the people and actions whose primary purpose is to improve health. It is therefore urgent to assess current performance and to judge how health systems can reach their potential. This cross sectional study was conducted in Dhamar city, Yemen to assess the impression about level of the healthcare services. About 240 subjects agreed to participate in this study but analysis was carried out on 194 subjects who provided complete data on the variables of interest to this study. Participates satisfaction was measured using a semi-structured worker/patient judgments questionnaire. Participates were asked to supply the following information about themselves: age, sex, marital status, occupation, level of education, types of the hospital; employment, and monthly income. The overall level of satisfaction was assessed on a three point scale: 1= poor, 2= fair, 3= good. The results of the current study found that private hospitals have higher overall healthcare quality than public hospitals. This study indicated that patient of private hospitals are more satisfied and feel more trust in healthcare service provider than public hospitals. The result of the present study provided insights to both health care providers and hospital managers to improve service quality and patient satisfaction in the hospital environment in Yemen.},
 year = {2015}
}

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TY  - JOUR
T1  - Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen
AU  - Hamzah A. Al-washali
AU  - Hamzah A. Al-Dawlah
AU  - Fadhel A. Al-Sanabani
AU  - Nasr H. Al-Qudaimi
AU  - Xiao-Guang Yue
AU  - Abdullah G. Amran
AU  - Ahmed A. Madfa
Y1  - 2015/01/22
PY  - 2015
N1  - https://doi.org/10.11648/j.ajhr.s.2015030102.13
DO  - 10.11648/j.ajhr.s.2015030102.13
T2  - American Journal of Health Research
JF  - American Journal of Health Research
JO  - American Journal of Health Research
SP  - 10
EP  - 15
PB  - Science Publishing Group
SN  - 2330-8796
UR  - https://doi.org/10.11648/j.ajhr.s.2015030102.13
AB  - Health systems consist of all the people and actions whose primary purpose is to improve health. It is therefore urgent to assess current performance and to judge how health systems can reach their potential. This cross sectional study was conducted in Dhamar city, Yemen to assess the impression about level of the healthcare services. About 240 subjects agreed to participate in this study but analysis was carried out on 194 subjects who provided complete data on the variables of interest to this study. Participates satisfaction was measured using a semi-structured worker/patient judgments questionnaire. Participates were asked to supply the following information about themselves: age, sex, marital status, occupation, level of education, types of the hospital; employment, and monthly income. The overall level of satisfaction was assessed on a three point scale: 1= poor, 2= fair, 3= good. The results of the current study found that private hospitals have higher overall healthcare quality than public hospitals. This study indicated that patient of private hospitals are more satisfied and feel more trust in healthcare service provider than public hospitals. The result of the present study provided insights to both health care providers and hospital managers to improve service quality and patient satisfaction in the hospital environment in Yemen.
VL  - 3
IS  - 1-2
ER  -

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Author Information

Hamzah A. Al-washali

Faculty of Demonstrative Sciences, University of Thamar, Dhamar, Yemen
Hamzah A. Al-Dawlah

Faculty of Demonstrative Sciences, University of Thamar, Dhamar, Yemen
Fadhel A. Al-Sanabani

Department of Conservative Dentistry, Faculty of Dentistry, University of Thamar, Dhamar, Yemen
Nasr H. Al-Qudaimi

Department of Pediatric Dentistry, Preventive Dentistry and Orthodontics, Faculty of Dentistry, University of Thamar, Dhamar, Yemen
Xiao-Guang Yue

Wuhan University of Technology, Wuhan, China
Abdullah G. Amran

Department of Periodontology, Faculty of Dentistry, University of Thamar, Dhamar, Yemen
Ahmed A. Madfa

Department of Conservative Dentistry, Faculty of Dentistry, University of Thamar, Dhamar, Yemen

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APA Style

Hamzah A. Al-washali, Hamzah A. Al-Dawlah, Fadhel A. Al-Sanabani, Nasr H. Al-Qudaimi, Xiao-Guang Yue, et al. (2015). Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. American Journal of Health Research, 3(1-2), 10-15. https://doi.org/10.11648/j.ajhr.s.2015030102.13

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ACS Style

Hamzah A. Al-washali; Hamzah A. Al-Dawlah; Fadhel A. Al-Sanabani; Nasr H. Al-Qudaimi; Xiao-Guang Yue, et al. Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. Am. J. Health Res. 2015, 3(1-2), 10-15. doi: 10.11648/j.ajhr.s.2015030102.13

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AMA Style

Hamzah A. Al-washali, Hamzah A. Al-Dawlah, Fadhel A. Al-Sanabani, Nasr H. Al-Qudaimi, Xiao-Guang Yue, et al. Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. Am J Health Res. 2015;3(1-2):10-15. doi: 10.11648/j.ajhr.s.2015030102.13

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@article{10.11648/j.ajhr.s.2015030102.13,
  author = {Hamzah A. Al-washali and Hamzah A. Al-Dawlah and Fadhel A. Al-Sanabani and Nasr H. Al-Qudaimi and Xiao-Guang Yue and Abdullah G. Amran and Ahmed A. Madfa},
  title = {Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen},
  journal = {American Journal of Health Research},
  volume = {3},
  number = {1-2},
  pages = {10-15},
  doi = {10.11648/j.ajhr.s.2015030102.13},
  url = {https://doi.org/10.11648/j.ajhr.s.2015030102.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajhr.s.2015030102.13},
  abstract = {Health systems consist of all the people and actions whose primary purpose is to improve health. It is therefore urgent to assess current performance and to judge how health systems can reach their potential. This cross sectional study was conducted in Dhamar city, Yemen to assess the impression about level of the healthcare services. About 240 subjects agreed to participate in this study but analysis was carried out on 194 subjects who provided complete data on the variables of interest to this study. Participates satisfaction was measured using a semi-structured worker/patient judgments questionnaire. Participates were asked to supply the following information about themselves: age, sex, marital status, occupation, level of education, types of the hospital; employment, and monthly income. The overall level of satisfaction was assessed on a three point scale: 1= poor, 2= fair, 3= good. The results of the current study found that private hospitals have higher overall healthcare quality than public hospitals. This study indicated that patient of private hospitals are more satisfied and feel more trust in healthcare service provider than public hospitals. The result of the present study provided insights to both health care providers and hospital managers to improve service quality and patient satisfaction in the hospital environment in Yemen.},
 year = {2015}
}

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TY  - JOUR
T1  - Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen
AU  - Hamzah A. Al-washali
AU  - Hamzah A. Al-Dawlah
AU  - Fadhel A. Al-Sanabani
AU  - Nasr H. Al-Qudaimi
AU  - Xiao-Guang Yue
AU  - Abdullah G. Amran
AU  - Ahmed A. Madfa
Y1  - 2015/01/22
PY  - 2015
N1  - https://doi.org/10.11648/j.ajhr.s.2015030102.13
DO  - 10.11648/j.ajhr.s.2015030102.13
T2  - American Journal of Health Research
JF  - American Journal of Health Research
JO  - American Journal of Health Research
SP  - 10
EP  - 15
PB  - Science Publishing Group
SN  - 2330-8796
UR  - https://doi.org/10.11648/j.ajhr.s.2015030102.13
AB  - Health systems consist of all the people and actions whose primary purpose is to improve health. It is therefore urgent to assess current performance and to judge how health systems can reach their potential. This cross sectional study was conducted in Dhamar city, Yemen to assess the impression about level of the healthcare services. About 240 subjects agreed to participate in this study but analysis was carried out on 194 subjects who provided complete data on the variables of interest to this study. Participates satisfaction was measured using a semi-structured worker/patient judgments questionnaire. Participates were asked to supply the following information about themselves: age, sex, marital status, occupation, level of education, types of the hospital; employment, and monthly income. The overall level of satisfaction was assessed on a three point scale: 1= poor, 2= fair, 3= good. The results of the current study found that private hospitals have higher overall healthcare quality than public hospitals. This study indicated that patient of private hospitals are more satisfied and feel more trust in healthcare service provider than public hospitals. The result of the present study provided insights to both health care providers and hospital managers to improve service quality and patient satisfaction in the hospital environment in Yemen.
VL  - 3
IS  - 1-2
ER  -

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